Carrier Support
Frequently Asked Questions
To ensure full FMCSA compliance and rapid broker onboarding, we require the following standard documents: an active Motor Carrier (MC) Authority certificate, a signed W-9, an active Certificate of Insurance (COI), Driver's License/CDL, and Cab Card/Registration NOA/Voided Check. These documents are essential for verifying your authority and ensuring smooth operations within our dispatch network.
No, We don't provide MC leasing services. We operate strictly as an independent dispatching service. We book loads under your MC Authority and our sole purpose is connecting carriers with freight in any sense. Carriers must have their own active MC authority to work with us.
Never. We operate as independent dispatchers, meaning you retain complete control over your truck. We negotiate top rates and present you with the best freight options, but the final decision to accept or reject a load is always yours.
Yes. Our back-office team handles 100% of the administrative work. Once you agree to a load, we complete and submit the broker setup packets, so you can stay focused on the road. However the broker carrier packets through highway are handled by the carrier themselves.
We charge a straightforward, flat percentage of the gross load pay. We only get paid when you get paid. There are no hidden subscription fees, no sign-up costs, and no cancellation penalties.
We currently dispatch Box Trucks, Hotshots, Dry Vans, Reefers, Flatbeds, and Step Decks. If you operate specialized equipment, please contact our dispatch hotline to discuss current market availability for your specific trailer type.
We do not touch your freight money. Brokers pay you directly (via factoring, quick pay, or standard terms). We invoice you weekly for our dispatching percentage based only on the loads that have been successfully delivered.
Still Have Questions?
Our command center is available to answer any operational inquiries. Reach out to our dispatchers directly.